1. Information We Collect
We may collect the following types of information:
a. Account Information
- Name
- Phone number
- Email address
- Password or login credentials
- Profile details you choose to provide
b. Professional or Institution Information
If you use Cedarwellness as a healthcare professional or institution representative, we may collect:
- Profession or institution type
- Location details
- Profile information
- Contact information you choose to display
- Verification information and supporting documents you submit
c. User Content
We may collect information you submit through the Platform, including:
- Profile content
- Messages
- Broadcasts
- Reports
- Uploaded files, images, or documents
d. Device and Usage Information
We may collect basic technical and usage information, such as:
- Device type
- Operating system
- App version
- Log data
- Basic analytics and diagnostic data
2. How We Use Your Information
We may use your information to:
- Create and manage your account
- Provide and improve Cedarwellness services and features
- Enable directory listings, profiles, messaging, and broadcasts
- Review professional or institution verification requests
- Maintain trust, safety, moderation, and platform integrity
- Respond to support requests and communicate important updates
- Prevent fraud, abuse, unauthorized access, and security incidents
- Comply with legal obligations
3. Legal Bases for Processing
Depending on your location and applicable law, we may process information based on:
- Your consent
- Performance of a contract
- Legitimate interests in operating and protecting the Platform
- Compliance with legal obligations
4. How We Share Your Information
We may share information:
- With service providers that help us operate, host, secure, maintain, or improve the Platform
- If required by law, legal process, or governmental request
- To protect the rights, safety, users, or integrity of Cedarwellness
- With your consent or as directed by you
We do not sell your personal information.
5. Public Profile Information
Some information on Cedarwellness may be publicly visible if you choose to use public profile features. This may include, for example:
- Your name
- Professional name
- Profession
- Institution name
- Location
- Contact information you choose to display
- Other profile details you choose to make visible
Please only share information publicly if you are comfortable doing so.
6. Data Retention
We retain information for as long as reasonably necessary to:
- Operate the Platform
- Provide services to users
- Maintain security and moderation records
- Comply with legal obligations
- Resolve disputes and enforce our policies
Some content or uploads may be deleted automatically according to platform rules, moderation processes, or feature-specific retention periods.
7. Security
We take reasonable administrative, technical, and organizational measures to protect your information. However, no method of transmission, storage, or electronic system is completely secure, and we cannot guarantee absolute security.
8. Your Choices and Rights
Depending on your jurisdiction, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
You may also update certain account information directly through the Platform where available.
To request deletion of your account or data, contact us using the contact details below.
9. Children
Cedarwellness is not intended for children under the legal age of majority or under the minimum age allowed by applicable law to use the Platform independently. We do not knowingly collect personal information from children in violation of applicable law.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date above. Continued use of the Platform after changes become effective means you accept the updated Privacy Policy.
11. Contact
For privacy questions, support, or requests related to your data, contact:
Cedarwellness Support
Email: jaafarabighaida@gmail.com
Phone: +96178971581